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Customer reviews of Trade Cars Direct

At Trade Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Trade Cars Direct

Trade Cars Direct
5
4.0

Based on 2 customer reviews

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  • 5

    Car Good, Car spare wheel missing.

    By Andrew C on 22 April 2017 | Verified purchase

    The Car I purchased was good and drives really nice, however there was not spare wheel or repair kit which I have had to purchase, The new MOT had an advisory for front near side tyre, when I got a new tyre this week I was informed that the car should not have passed a MOT with a Tyre like it was. also the 2 windscreen chips on of which as been filled should have also stopped the new MOT. Other than that the car is comfortable, but it as now cost me more to put right.

    Reply from Trade Cars Direct on 10/05/17

    we are saddened by these comments and must state that we always have our vehicles tested at independent garages ,in this case the vehicle was heavily discounted and the agreement was that we would only rectify any issues that caused the vehicle to fail .As it was this test resulted in us only having to replace a CV gator as nothing else deemed the vehicle to be unfit to pass. The suggestion now that the tyre was below the legal limit and that the windscreen chips are outside the ministry's allowed tolerances can not be substantiated as the vehicle has been used daily and we must ask the question as to why we weren't contacted regarding this Furthermore if this had of been the case we would have immediately asked for the vehicle to be returned and the relevant action taken . Never the less and as a gesture of good will we would like to add that even though this review is the first we know of your problems we would now like you to contact us regarding reimbursement for the repairs


  • 5

    Great overall experience

    By Emilly e on 30 November 2016 | Purchase not verified

    i had a great experience purchasing my range rover from this guy , his knowledge of the used car industry really did shine through ,he handled my part exchange transition with great ease and allowed me a great deal more in money terms than any of the other dealers i tried ,and the car i purchased was also at a very competitive price too,the whole deal went really smoothly and if my experience is anything to go by then i would highly recommend this dealership as a great place to buy your next car (even though it may be a small family concern) i would definately give them 10 out of 10

    Reply from Trade Cars Direct on 01/12/16

    thank you very very much your custom will always be welcome .enjoy your car and hopefully see you again in acouple of years for an upgrade , thanks again